It is but a fact that the fittest survive in the jungle and in this concrete jungle everyday is a new competition, where we need to present the best things in a limited time. When we talk about the hotel industry, we talk in terms of concrete jungle. There is cutthroat competition here and customer satisfaction is the mantra.
Making the first impression
The first impression is the last impression here. If the customers are happy, there is unlimited money and success. So the whole hotel industry depends on only one god, guests. The worst sufferer of economic slowdown is hospitality industry. It is in a way rebuilding itself with the best of facilities to attract more and more customers. Right from a spa, to yoga classes, to beauty salons to wi fi systems the hotels are improvising the best of the world under one roof.The latest entry to this list is the videoconferencing system which has given a real boost to this struggling industry.
Providing the best service
The revolution began a decade ago when the big hotels installed video cameras to provide the best services to their customers, and then came the internet connectivity in every room along with the privilege to use the conference halls. And the latest addition is videoconferencing which has given new wings to the hospitality industry. There is an increase in the turnover of guests in the hotels which provide all the latest facilities along with entertainment and luxuries. Any person would love to go to the hotel where he can enjoy along with work and be in touch with the latest developments at his workplace. So here is a tool can help in wooing guests, who can't leave their work behind.
Training the staff
There are times when giving training to the staff becomes a headache as travelling to different locations is quite a task. But updating the staff with the latest news and training them with the newer concepts is as important as entertaining guests.A lot of time can be saved with the help of videoconferencing system as training can be given to multiple locations without moving out of your office. In fact many problems are handled more efficiently with this remote control as you have access to all different departments. It is actually a live communication between the manager and the staff.
Renting it out
Many big hotels are earning a lot by renting their videoconference halls to business houses which give them an opportunity to showcase their expertise in guest entertainment with the best of the food and lodging. What more can a guest asks for if he is getting everything under one roof. The latest gadgets and gizmos changed the whole scenario of the hospitality industry making it more glamorous than ever. There is no doubt that the latest technology has made it possible for hotels to attract more guests and give them an edge over others.
The best of the technology is available today making lives much easier for all of us, it's better to gain from it. The best of the hotels are changing for a better tomorrow adopting the videoconferencing system and providing their guests with all in-house facilities increasing their comfort zones.
Rupinder is working as Content Writer, and has written many articles on different subjects, specially on Video Conferencing Software. There are many service providers in the market today, whose solutions are excellent, but don't suit the budget of all business types. Some video conferencing solutions are built keeping in mind the budget of small to medium and large business organizations. Better to approach these providers.
Article Source: http://EzineArticles.com/?expert=Rupinder_K_Chahal
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